Privacy policy

CONSERVAS ORTIZ, S.A. is especially committed to protecting the personal data of users of the services offered on this website.

CONSERVAS ORTIZ, S.A. uses this Privacy Policy (hereinafter the “Policy”) to inform users of the websites www.conservasortiz.com and www.clubortiz.com, of how their personal data collected by the company are used so that they may freely and voluntarily decide whether or not to provide the requested data.

CONSERVAS ORTIZ, S.A. reserves the right to modify this Policy in order to adapt it to updates to legislation, legal requirements, sector practices, or the company’s interests. Any modification made to the Policy will be duly published with sufficient notice to ensure that all users are fully aware of its content.

Data Controller

The controller of the personal data collected by this website is:

CONSERVAS ORTIZ, S.A
C/ Iñaki Deuna 15, 48700, Ondárroa, Vizcaya – España
NIF: A48002943
www.conservasortiz.com
(+34) 94 386 26 00
Fax: (+34) 94 386 26 26
Correo-e: dpo@ortiz.es

Purpose of the processing

The personal data that users provide via the email address owned by CONSERVAS ORTIZ, S.A. will be collected and processed in order to meet the following purposes, depending on each specific case:

To manage and process requests for information, doubts, and suggestions.
To manage orders made by customers, orders sent to suppliers, or any other service or matter related to CONSERVAS ORTIZ, S.A.'s business activity.
To manage the company's hiring process.
To send commercial communications, such as newsletters.

In accordance with the purposes described above, the types of data processed mainly include identity data; credentials; digital communication metadata; economic, financial and bank data; academic and employment information; and commercial information.

Storage period

Personal data provided via the website will be stored for as long as necessary to fulfill the purpose for which they were collected and determine the possible liabilities that may derive from them. In addition, the data will be stored confidentially, in compliance with applicable legislation.

Data based on consent will be stored as long as the data subject does not withdraw their consent. Following this moment, the data will be erased unless limited by legal obligations. In this case, only the affected data will be processed.

Legitimization

CONSERVAS ORTIZ, S.A. has a lawful basis to process personal data based on the consent granted by the data subject for one or several specific purposes, as stated in Article 6 (1) (b) of the General Data Protection Regulation (GDPR).

However, for cases in which this consent does not apply, it is worth highlighting that the processing may be considered lawful in accordance with other legal conditions contained in Article 6 of the GDPR, such as when the processing is necessary for the performance of a contract to which the data subject is party or when the processing is necessary for the purposes of the legitimate interests pursued by CONSERVAS ORTIZ, S.A.

Accuracy of data

The user guarantees that the data they provide are true, accurate, complete, and up-to-date, and they assume responsibility for any damage or harm, whether direct or indirect, that they may cause as a result of the infringement of this obligation.

In order for the data contained in our data files, whether digital or physical, to always correspond to reality, we endeavor to keep them updated. As such, and for this purpose, the user must make any changes themselves, when possible, or otherwise by communicating the changes to the corresponding area or department of CONSERVAS ORTIZ, S.A. in a reliable manner.

Recipients

The personal data collected via the email address owned by the data controller will not be transferred or disclosed to third parties, except when necessary to develop, control, and fulfill the given purpose(s), in the circumstances provided for by the law, and in specific cases in which the user will be notified of the transfer or disclosure.

“Club Ortiz” Extranet

In addition to the email address and contact forms available to the user, CONSERVAS ORTIZ, S.A. also has an extranet for managing its relationship with suppliers, customers, partners, or any other person or entity linked to the company through its website.

In this case, this Policy also applies to the processing activities undertaken via the extranet.

All users must expressly accept this Policy and the Terms and Conditions of Use when registering on the tool.

User rights

Data subjects may exercise the rights that correspond to them according to the GDPR, which are:

The right to request access to their personal data.
The right to request their rectification or erasure.
The right to request the limitation of their processing.
The right to oppose their processing.
The right to data portability.

Data subjects may exercise these rights by sending a written request specifying which right(s) they wish to exercise, accompanied by a photocopy of their national identification card, to C/ Iñaki Deuna 15, 48700, Ondarroa, Vizcaya – Spain, or by emailing dpo@ortiz.es.

If they believe that their data protection rights have been violated, they may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security measures

The data controller, CONSERVAS ORTIZ, S.A. will implement suitable technical and organizational measures in order to guarantee the safety and confidentiality of the data that they store and to prevent their alteration, loss, and unauthorized processing or access, taking into account the state of the art, the implementation costs, and the nature, scope, context, and purposes of the processing, as well as the likelihood and severity of the risk associated with each of the processing activities.

If you have any questions about this Privacy Policy, please contact us by emailing: dpo@ortiz.es.

Video surveillance

Pursuant to Article 22 of Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, on the processing of personal data for video surveillance purposes and, in accordance with Article 13 of the GDPR, CONSERVAS ORTIZ, S.A. specifically informs for this case that:

That a video surveillance system has been installed in the building, in order to safeguard the security, material and personnel, in the facilities or premises, and to monitor the commission of acts that could constitute a crime or administrative sanction.
The Data Controller is the one identified at the beginning of this policy.
That you can exercise your rights of access, limitation of processing and, where appropriate, deletion, before the Data Controller, CONSERVAS ORTIZ, S.A. by submitting a letter accompanied by a photocopy of your ID card or equivalent identification document, and updated personal photo, to CONSERVAS ORTIZ, S.A., C/ Iñaki Deuna 15, 48700, Ondárroa, Vizcaya – Spain, or by sending it via email to the address: dpo@ortiz.es
The images will be kept for a maximum period of 30 days, although they may be kept for a longer period in the event that images of illicit or irregular events have been captured, and must be made available to the Security Forces and Corps or jurisdictional bodies. Additionally, video surveillance will not cause automated decisions on the interested party.
The legitimacy used for the capture of images is the public interest, being of special relevance and necessity the capture of images to defend the rights and freedoms of individuals or CONSERVAS ORTIZ, S.A. for the accreditation, analysis and prosecution of illegal activities . The legitimate interest of the person responsible, in this case, could also operate. By legal obligation, some processing will be carried out, such as, for example, the transfer to the State Security Forces and Corps in case of request.
The images may be processed or transferred to: (i) the security company contracted, if applicable, for the installation and maintenance of the cameras, (ii) the Security Forces and Corps, as well as judicial bodies, in the cases foreseen, according to the Law. In addition, no international transfers of this data are foreseen.
Likewise, if you consider that your right to personal data protection has been violated, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).